Privacy Policy

1. Information We Collect

We collect personal information that you choose to provide through the contact form or when communicating with us. This may include:

• Name, email address, and phone number
• Property details relating to your enquiry
• Any other information you choose to provide in your message

This site does not collect payment information.

2. How Your Information Is Used

Information submitted through this website is used to:

• Respond to your enquiry
• Communicate with you about your matter
• Refer your enquiry to Nexa Law Limited (with whom we work) so that legal services can be provided
• Maintain internal records and improve our service
• Analyse website usage and performance via Google Analytics 4 (GA4) and Microsoft Clarity, which collect anonymised visitor behaviour data for improving user experience

3. Who Is Responsible for Your Data

When you submit information via this website, your enquiry is sent directly to a Nexa Law Limited email address. Nexa Law Limited is the regulated law firm responsible for handling your legal matter and acts as the data controller for personal information processed in connection with legal services.

You can read Nexa’s Privacy Policies here:

• Privacy Policy
• Digital Privacy Policy

This website itself acts as an information-collection point but does not independently provide legal services.

4. Legal Basis for Processing

Your personal data is processed under the following legal bases:

• Legitimate interests – to respond to enquiries submitted via the website and analyse site usage
• Contract – when your enquiry leads to the provision of legal services by Nexa Law Limited
• Legal obligation – where required for regulatory compliance
• Consent – for optional marketing communications (if applicable)

5. Information Sharing

We may share your personal information with:

• Nexa Law Limited, for the purpose of providing legal services
• Third-party service providers involved in website hosting, email delivery, analytics (GA4), session recording (Clarity), and security
• Regulatory bodies where legally required

Your personal data is not sold to third parties for marketing purposes.

6. Data Security

We use appropriate technical and organisational measures to keep your data secure, including secure hosting, encryption where appropriate, and restricted access controls.

7. Data Retention

Personal data submitted via this website is retained only as long as necessary to respond to your enquiry, and to comply with legal or regulatory obligations applicable to Nexa Law Limited. Client matter files handled by Nexa Law Limited are retained in accordance with their regulatory requirements.

8. Your Rights

Under data protection law, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion (where legally permissible)
• Object to or restrict processing
• Withdraw consent (where consent is the basis of processing)
• Request data portability

Requests relating to legal services data should be directed to Nexa Law Limited.

9. Cookies and Website Data

This website uses cookies and similar tools to improve functionality and analyse site usage. This includes:

• Google Analytics 4 (GA4): collects anonymised data on website usage and visitor behaviour
• Microsoft Clarity: records anonymised session data and heatmaps to improve user experience

Please see our Cookie Policy for details on managing your cookie preferences.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this policy from time to time. Any updates will be posted on this page with the revised “last updated” date.

12. Contact

For questions about this policy, please contact:

For enquiries relating to legal services or data held by Nexa Law Limited, please refer to Nexa’s contact details in their Privacy Policy.